FAQ

For Owners

How much does it cost to list my property?

This is the great thing about Rental Made Easy. Its absolutely FREE to list your property.

What do I do if I forget my username or password?

If you forget your username or password, you may obtain it by selecting the "Owners Central" link on the top of our home page. Once you are at the Owners Central page click on the forgot password link. Then enter your email address, and Rental Made Easy will send your password via email.

How do I modify or remove my listing?

This is one of the best features of our site. You have full access to your listings 24 hours a day. You can modify any portion of your listing at any time, including the pictures. You can even choose a new regional area to list in if you feel your area is too specific or too general.

To make changes simply click on "Owners Central", enter your email and password. You will be presented with a page containing your properties. Simply find the property you wish to modify, and select the "Edit Listing" link. By default the user will be presented with the "Overview" tab. From this point, you have the option to select the "Features" (i.e Amenities, nearby activities, etc), "Photos", "Calendar", and "Policies" tabs. If you have any questions, please email to admin@rentalmadeeasy.com and we will happily answer your questions.

To remove your listings, simply click on the the Deactivate link on the property listings page.

What is the Availability Calendar?

The Availability Calendar is a FREE feature that is part of registering your property on Rental Made Easy. It provides a simple way to publish the availability schedule for any property. This is accessible when the advertiser first creates their property, or it is editable from the "Edit Listings" feature. Each listing will have its own calendar.

I responded to an inquiry from a renter and it bounced. Can you help me?

If a message is returned to you undelivered, we cannot provide you with the correct address to contact the person who sent the inquiry. Form based inquiries must ask the sender to enter an email address. There is no way to verify the validity of this address before sending the inquiry. It is up to the sender to ensure the email address provided exists and is typed in correctly. Rental Made Easy cannot locate the correct address for undeliverable email address provided by prospective renters.

If you find that emails are not being delivered to your email address, first test your listing by navigating to your listing and click "Send Email". Send yourself a test email just entering "test" in the message box and an email address other than the one you registered with in the "From" box and click submit. Make sure the address you put in the From box is not the same address you used to register with and is a real address. Internet mail servers will not deliver email if the From address is not a valid address.

For Renters

I received a suspicious email, what do I do?

Usually emails with poor grammar, spelling, odd use of capital letters and/or asking you to wire money or participate in an unusual bank transaction is a scam. The sender is usually attempting to obtain money, personal information or your email address. We recommend that you let us know you received this through our service and delete the message without responding.

How can I complain about a property or owner?

Rental Made Easy has a strict policy of removing a listing for a single legitimate complaint. Please send your complaints to admin@rentalmadeeasy.com, and we will try to resolve it as quickly as possible. Rental Made Easy reserves the right to remove or not remove a listing based on the legitimacy and severity of the complaint.

How do I report Abuse/Fraud?

If you are the victim of Fraud/Abuse from a listing found on Rental Made Easy please report it to us here